FAQs
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
HOW MUCH DOES IT COST?
Shipping rates can vary depending on your region and are calculated at checkout.
Do you offer free shipping?
Yes, we offer free shipping for large domestic orders over £150.
For international orders, we offer free shipping over £300.
Do you ship internationally?
Yes, we ship our garments to muses all over the world!
Can I cancel my order?
We pack our orders fast, so please get in touch ASAP if you'd like to cancel your order.
If it hasn't been packed or shipped yet, we'll be able to cancel and refund you the full amount.
Please note: we cannot guarantee modifications before dispatch.
What if I want an out of stock item?
We regularly update our page with new stock, or returned stock. You can sign up to your size on the chosen product and be notified when it becomes available.
Who pays for Customs, Duties and Taxes?
Odd Muse London is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government.
